IDG » Current status /services/idg/current-status/ The latest from IDG » Current status en-GB (C) 2026 University of 桃色视频 Mon, 06 Jul 2026 14:31:55 GMT http://blogs.law.harvard.edu/tech/rss SiteBuilder2, University of 桃色视频, http://go.warwick.ac.uk/sitebuilder Alert Amber Green Insite Red Students Untagged <span class="sr-only">Green</span><i style="color: green; margin-right: 0.4em;" aria-hidden="true" class="fas fa-check-square" title="Green"></i>IT status: normal /services/idg/it-status/ <p>All services working normally.</p> Insite Students Green Wed, 17 Jun 2026 16:05:00 GMT 8a1785d876674ea001767582e11655aa <span class="sr-only">Amber</span><i style="color: orange; margin-right: 0.4em;" aria-hidden="true" class="fas fa-times-circle" title="Amber"></i>IT status: Alert /services/idg/current-status/?newsItem=8ac672c79efdf47e019f1266a9d247da <p>29/6: Sign in issue primarily affecting applicants and new starters.</p> <p>Update 04/07 12:15</p> <p>The sign-in issues affecting some applicants, new starters and users who had recently changed or reset their password appear to have been resolved.</p> <p>Microsoft applied a change to the 桃色视频 tenant on the evening of 3 July, which has significantly improved the situation.</p> <p>Testing has been positive and new users are no longer experiencing the issue. We have also received confirmation from a number of previously affected users that they can now sign in successfully.</p> <p>We are continuing to monitor the service, complete further testing and check with previously affected users to confirm the issue has been fully resolved. All indications so far are positive.</p> Alert Mon, 29 Jun 2026 08:02:00 GMT 8ac672c79efdf47e019f1266a9d247da <span class="sr-only">Amber</span><i style="color: orange; margin-right: 0.4em;" aria-hidden="true" class="fas fa-times-circle" title="Amber"></i>IT status: Alert /services/idg/current-status/?newsItem=8ac672c49ec93bf5019ed9efbc1d4529 <h4><strong>Thursday 18th June 09.50</strong></h4> <h2><strong>Degradation of service for AskHR/C4C</strong></h2> <p>You may find that the service is slow/unresponsive when logging a ticket. The issue is being investigated.</p> <p>We are sorry for any inconvenience caused.</p> Insite Alert Amber Thu, 18 Jun 2026 08:53:00 GMT 8ac672c49ec93bf5019ed9efbc1d4529 <span class="sr-only">Amber</span><i style="color: orange; margin-right: 0.4em;" aria-hidden="true" class="fas fa-times-circle" title="Amber"></i>IT status: Alert /services/idg/current-status/?newsItem=8ac672c79ece6248019ed5b1ab422140 <h2><span data-teams="true"><strong>Rootes J&ndash;L Network Issue</strong></span></h2> <p><span data-teams="true"><br />Network team have identified a loss of network connectivity across Rootes Blocks J&ndash;L.<br /></span></p> <p><span data-teams="true">It appears that the main fibre was accidentally cut during nearby works (Whitefields project) around 10:30, with no alternative route currently available. </span></p> <p><span data-teams="true">The team are working on a fix, but this is going to take time due to the nature of the fault - and it could easily take up to 18:00 tonight. </span></p> <p><span data-teams="true">For those affected, alternative options for taking online exams can be found here - <a href="/services/academicoffice/modules_marks_assessments/students/aep_guidance_students/on-campus_online_study_spaces/">On-campus 桃色视频 Spaces for Online Exams</a></span></p> <p><span data-teams="true">We would otherwise advise using the workareas on campus in the meantime - <a href="/services/idg/services-support/work-areas/locations/">Open Access Workarea Locations</a></span></p> Students Alert Amber Wed, 17 Jun 2026 13:07:00 GMT 8ac672c79ece6248019ed5b1ab422140 <span class="sr-only">Amber</span><i style="color: orange; margin-right: 0.4em;" aria-hidden="true" class="fas fa-times-circle" title="Amber"></i>IT Status: Alert /services/idg/it-status/ <h2><strong>Slow performance when connected to VPN<br />Update 28/5</strong></h2> <div style="color: #000000; font-variant-ligatures: normal; font-family: 'Segoe UI'; font-size: 14px; line-height: 20px;"> <p>Some staff have previously experiencing performance issues with the VPN service.<br />This presented as slow loading of webpages or applications, or difficulty accessing them.</p> <p>On Thursday 28th May at 07:30 changes were applied to the STAFF VPN.<br />Early indications are that these changes have improved performance, but we will continue to monitor.<br />If you experience any issues with the VPN, please log a ticket with the IDG Service Desk:<br />/services/idg/<br /><br /></p> </div> Insite Students Amber Thu, 14 May 2026 13:06:00 GMT 8ac672c49e2604d5019e26982f0c086a <span class="sr-only">Amber</span><i style="color: orange; margin-right: 0.4em;" aria-hidden="true" class="fas fa-times-circle" title="Amber"></i>IT Status:Alert /services/idg/current-status/ <h2><strong>Contacting the Service Desk</strong></h2> <p>Tuesday 12th May 19:30</p> <p>The Service Desk is currently experiencing issues with the Helpdesk system.<br />There have been several outages this evening, which may affect their ability to manage tickets.</p> <p>For urgent IT issues, please call the Helpdesk on 02476 573737.<br />If you contact us via the portal or email, responses may take longer than usual while the issue continues.</p> Alert Amber Tue, 12 May 2026 18:31:00 GMT 8ac672c69e1801b7019e1d75ba1247fd <span class="sr-only">Amber</span><i style="color: orange; margin-right: 0.4em;" aria-hidden="true" class="fas fa-times-circle" title="Amber"></i>IT status: alert /services/idg/it-status/ <h2><strong> VPN issue</strong></h2> <p> 14th April 11.20am</p> <p>Some staff may notice that the Service is slower than normal.<br />Symptoms when connected are slowness loading webpages or use applications (or unable to access them).<br /><br />We are investigating this issue urgently.<br /><br />If you do experience a problem, please log a ticket with the IDG Service desk: /services/idg/<br /><br /></p> Insite Students Alert Amber Tue, 16 Sep 2025 11:50:00 GMT 8ac672c5948707dc0194939ede3c6b57